NiMet DG Urges Public Institutions to Prioritise Measurable Results Over Compliance
The Director-General of the Nigerian Meteorological Agency (NiMet), Professor Charles Anosike, has urged public institutions to move beyond regulatory compliance and certification exercises to delivering measurable results that improve the lives of citizens.
Anosike said institutional excellence should not be measured solely by the number of certifications obtained or procedures followed, but by the quality of services delivered, accountability, innovation and the tangible value institutions create for the public.
He made the call while delivering a keynote address at the 3rd National Quality Improvement Summit and Awards, organised by the Quality Improvement Institute of Nigeria (QIIN) in Abuja on Thursday.
The NiMet chief executive, who was represented by the Director of Engineering and Technical Services, Engr. Hamid Olayinka Abdulkareem, spoke on the theme, “Quality: Powering Performance – Moving Beyond Compliance to Measurable Results”.
He said public institutions must embrace a performance-driven approach to governance and service delivery, stressing that obtaining certifications and meeting regulatory requirements should serve as the foundation for improved performance rather than the ultimate measure of institutional success.
According to him, institutional credibility is built through consistent service delivery, transparency, accountability, innovation and a commitment to continuous improvement.
Anosike noted that organisations must demonstrate how their quality management systems translate into better services, improved operational efficiency and greater value for stakeholders.
Highlighting NiMet’s efforts to institutionalise quality management and strengthen its service delivery framework, he disclosed that the agency secured ISO 9001:2015 certification for its aeronautical meteorological services at Yola, Osubi and Owerri airports in July 2026.
He added that the agency also successfully renewed the certification of five other airport stations, bringing the total number of its airports with Quality Management System (QMS) certification to eight.
The certification, he explained, reflected NiMet’s commitment to maintaining internationally recognised quality standards in the provision of meteorological services, particularly those supporting aviation operations.
He emphasised that quality assurance in meteorological services goes beyond organisational procedures, noting that accurate, reliable and timely weather information is essential to aviation safety, agricultural productivity, disaster preparedness and national economic development.
For the aviation industry, he said dependable meteorological information plays an important role in flight planning, aircraft operations, airport management and the safety of passengers and crew.
Similarly, the availability of reliable weather information supports farmers in making informed decisions, helps government agencies prepare for weather-related emergencies and strengthens national capacity to manage climate risks.
Anosike further identified the integration of the Balanced Scorecard Performance Management System into NiMet’s 2026–2030 Strategic Plan as a major step towards strengthening institutional accountability and improving organisational performance.
He explained that the framework provides a mechanism for linking the agency’s strategic objectives with measurable performance indicators, ensuring that its achievements are assessed based on actual results rather than the volume of activities undertaken.
According to him, the approach would enable the agency to monitor progress, identify performance gaps, evaluate the effectiveness of its programmes and ensure that resources are deployed towards achieving clearly defined institutional objectives.
The Balanced Scorecard framework is designed to assess organisational performance across different dimensions, including financial management, internal processes, customer and stakeholder satisfaction, as well as learning and institutional development.
Anosike said integrating the system into NiMet’s strategic plan would strengthen the connection between institutional priorities, employee responsibilities and service delivery targets.
He stressed that public institutions must deliberately build systems that make performance measurable, allowing management to determine whether policies, programmes and investments are producing the desired outcomes.
The NiMet director-general also called on government agencies and other public institutions to invest in human capital, modern technology and strategic stakeholder partnerships as part of efforts to achieve sustainable institutional excellence.
He maintained that quality management should be embedded in the everyday operations and organisational culture of institutions rather than treated as an exercise undertaken primarily to secure certifications or satisfy regulatory requirements.
He further highlighted the importance of leadership commitment and continuous evaluation, noting that institutional transformation requires organisations to regularly review their processes, identify areas requiring improvement and adapt to changing operational demands.
The summit brought together stakeholders interested in quality management and institutional performance, providing a platform to examine how organisations can use quality improvement principles to strengthen service delivery and achieve sustainable results.
Anosike’s message reinforced the need for public institutions to make a deliberate transition from process-driven compliance to results-oriented management, where institutional success is determined by measurable improvements in efficiency, service quality and the overall impact on citizens.
