MMA2 Posts Strong Year-End Performance, to Roll Out Slot Coordination Framework in 2026
The Murtala Muhammed Airport Terminal Two (MMA2), operated by Bi-Courtney Aviation Services Limited (BASL), has reported a robust operational performance during the recent year-end festive period, highlighting the terminal’s capacity to manage peak traffic efficiently through strategic planning, operational flexibility and close collaboration with airlines and key service providers.
During the traditionally busy end-of-year travel season, MMA2 partnered extensively with airline operators, ground handling companies and other critical stakeholders to ensure smooth and uninterrupted terminal operations.
Passenger safety, comfort and service continuity remained central to the terminal’s operational strategy throughout the period.
To accommodate late-night arrivals and delayed departures, the terminal extended its operating hours beyond scheduled shutdown periods on several occasions.
These extensions, according to the terminal operator, were executed alongside routine and essential maintenance activities, which continued without disruption in order to uphold safety standards, preserve infrastructure integrity and sustain operational efficiency.
Despite the surge in passenger numbers and aircraft movements associated with festive travel, MMA2 introduced additional operational and ground support measures in collaboration with ground handling partners.
These measures ensured efficient passenger processing, timely baggage handling and minimal disruption to airline flight schedules, reinforcing the terminal’s reputation for reliability during peak-demand periods.
Commenting on the operational outcomes of the festive season and forward-looking plans, the Head of Aeronautics and Cargo Services and Acting Chief Operating Officer, Remi Jibodu, said lessons learnt from the peak period would shape targeted operational improvements in the coming year.
“The year-end operations reinforced the critical importance of structured coordination among all stakeholders operating within the terminal environment,” Jibodu said. “In response, MMA2 will introduce a structured slot coordination system in 2026 to better balance demand with available terminal capacity.”
He explained that the planned slot system would enhance aircraft movement coordination, ease congestion during peak hours, improve on-time performance for airline partners and support more effective planning by ground handling companies.
According to him, the initiative aligns with MMA2’s broader operational optimisation agenda and reflects its commitment to adopting global best practices in apron and airside management.
Beyond its aeronautical operations, MMA2 also recorded notable achievements across its non-aeronautical services, further improving the overall passenger experience. Speaking on this aspect, the Head, Space and Premises Management and Acting Chief Operating Officer, Kola Bamigboye, described the year as one of innovation and steady growth across customer-focused services.
“Over the past year, MMA2 recorded significant progress in its non-aeronautical services, driven by innovation and a strong focus on customer experience,” Bamigboye said. “Improvements across retail offerings, concession management and passenger amenities have been central to our efforts to create a more convenient and engaging terminal environment.”
He added that the terminal intends to build on these gains in 2026 by sustaining innovation and further enhancing the passenger journey.
Security and passenger assistance also received a boost during the festive period.
MMA2’s upgraded CCTV surveillance system played a vital role in monitoring terminal activities and enabling the swift recovery of lost and misplaced items, including personal effects and travel documents. These items were successfully returned to passengers, attracting positive feedback and commendations for the terminal’s professionalism and responsiveness.
In addition, MMA2 sustained an active customer experience email channel throughout the peak travel period to support passengers and promptly address concerns.
The channel enabled timely acknowledgement and resolution of reported issues, contributing to improved passenger confidence and overall service satisfaction.
As traffic levels return to normal, MMA2 says it remains focused on consolidating the operational gains recorded during the festive season, while strengthening collaboration with airlines, ground handlers, regulators and other stakeholders within the aviation ecosystem.
With an emphasis on continuous improvement, operational efficiency and customer satisfaction, MMA2 is positioning itself for a strong and coordinated operational year in 2026, reaffirming its role as a dependable aviation hub and a leading example of private-sector-driven airport terminal management in Nigeria.
