Jetour Expands Customer Support Network to Enhance Ownership Experience for X70 Plug-in Hybrid SUV

Jetour Nigeria has underscored its commitment to delivering a superior ownership experience with the Jetour X70 Plug-in Hybrid Electric Vehicle (PHEV), announcing a comprehensive after-sales support package aimed at ensuring long-term reliability, convenience and customer satisfaction.

The automobile company said the X70 PHEV is not only designed to offer fuel efficiency and environmentally friendly mobility but is also backed by an extensive support system that gives motorists confidence throughout the lifespan of the vehicle.

According to the company, owners of the hybrid SUV will have access to genuine spare parts, factory-trained technicians and dedicated technical support, ensuring that routine maintenance and repairs are carried out efficiently and to the highest standards.

Jetour stated that the after-sales framework has been established to minimise downtime, improve service delivery and provide customers with dependable assistance whenever required.

To ensure nationwide coverage, the company has strengthened its dealer and service network through accredited partners, including Elizade Nigeria Limited, New Era AutoVehicle Services Limited, Kojo Motors, Germaine Auto Centre, Tab Autos Limited, R. T. Briscoe Motors and Mandilas Autos.

The company added that customers purchasing the X70 PHEV will also benefit from a five-year or 150,000-kilometre warranty, whichever comes first, further reinforcing its confidence in the durability and quality of the vehicle.

Jetour explained that the X70 PHEV has been engineered to eliminate many of the concerns commonly associated with hybrid and electric vehicles, particularly those relating to charging accessibility and battery performance.

The vehicle offers four charging methods – fast charging, slow charging, engine charging and brake force charging – which help maintain battery efficiency while reducing dependence on public charging facilities.

According to the company, the intelligent charging system enables drivers to recharge the battery during normal driving conditions, making ownership more practical and economical.

Powering the X70 PHEV is a sophisticated hybrid system comprising a 1.5-litre turbocharged petrol engine, a 19.43kWh battery and dedicated hybrid transmission technology.

Jetour said the combination delivers a balance of strong performance, lower fuel consumption and reduced exhaust emissions while offering the durability required for everyday use.

The company noted that the advanced hybrid powertrain is designed to lower operating costs over time without compromising driving comfort or performance.

Beyond performance, the X70 PHEV is equipped with a range of advanced safety and intelligent driving technologies that are also covered under the company’s technical support network.

These include electronic stability systems, multiple airbags, driver-assistance features and smart electronic components, all of which can be diagnosed and serviced by trained technicians using specialised equipment available across Jetour’s authorised service centres.

The company maintained that investing in after-sales support is central to its strategy of building lasting relationships with customers and strengthening confidence in hybrid vehicle technology in Nigeria.

Jetour’s growing influence within Nigeria’s automotive sector has also attracted industry recognition. The company was honoured with the Fastest Growing Auto Brand of the Year award at the 2024 Nigeria Auto Journalists Association (NAJA) Awards, a recognition that highlighted its rapid expansion, increasing market acceptance and commitment to innovation and customer-focused service.

As demand for cleaner and more efficient vehicles continues to grow, Jetour believes that dependable after-sales support will remain a key factor in encouraging motorists to embrace hybrid technology.

By combining advanced engineering with a strong nationwide service network, comprehensive warranty coverage and reliable technical support, the company says the X70 Plug-in Hybrid Electric Vehicle offers customers not only efficient and sustainable transportation but also the assurance of long-term value, reliability and peace of mind.